Cancellation of Registration by Registrant – Policy
Cancellations must be received in writing to
[email protected] no later than 11:59 PM CDT, December 16th , 2025 to receive a refund minus a $75 administrative fee. No refunds will be issued for cancellations received after 11:59 PM CDT, December 16th , 2025.
Please be aware that once you receive and view the 5.5 hours of online material for the conference you are currently registered to attend, you will no longer have the option to cancel your attendance at the Live Stream Segment of the SOS Conference. If you receive and view the online material and then decide you cannot attend the Live Stream Segment of the SOS Training Conference for which you have registered, you will have the option to transfer to a different Live Stream or In-Person SOS Conference segment. You will need to notify us immediately if you need a transfer, along with which other SOS Conference you want to attend instead. There will be a $75.00 administrative transfer fee to place you in the new in-person conference. Please note that if you do not attend the Live Stream or In-Person Segment of the SOS Training Conference within 12 months you will forfeit your complete registration fee.
Registrations may be substituted for another attendee from the same organization. Substitutions must submitted in writing by 11:59 PM CDT, January 2nd to
[email protected] otherwise the substitution cannot be honored.
Registrations cancelled due to a family emergency or illness will be deferred to a future SOS Approach to Feeding Conference hosted by Toomey & Associates, Inc. within 1 year of the start date of the original conference.
Cancellation of the Event by Toomey & Associates, Inc.
Please be aware that Toomey & Associates, Inc. will present this conference despite one or even two Speakers being ill. One SPEAKER can present in an emergency situation, although it is certainly not ideal. If all three Speakers are ill, substitute SPEAKERS will be sent. If all 3 Speakers are ill and no substitute Speakers are available, this would then constitute a SPEAKER cancellation.
If the conference is cancelled by Toomey & Associates due to, but not limited to, the following:
- Speaker cancellation
- Limited enrollment
- Severe weather (snowstorm, flooding, etc.)
- Conference site issues (power outages, emergency situations)
Registrants will receive a full refund of their registration fee within 30 days of the originally scheduled conference by the method that the registrant used to pay for the registration. (If payment was received by credit/debit card, the refund will be refunded to the original credit/debit card used, if payment was received via a check, a refund will be provided by check.) Costs incurred for nonrefundable travel arrangements or other related individual expenses will not be refunded by Toomey & Associates, Inc.
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